The author explains what he believes managers have been doing wrong, informs them what they must do, and shows them Demings' Way Out of the crisis.
Editions · 5
Hardback
1982 · MIT Press
507 pp · EN
9780911379013
Paperback
1986 · Cambridge University Press
507 pp · EN
9780521305532
Paperback
1986 · Massachusetts Institute of Technology, Center for Advanced Engineering Study
507 pp · EN
9780911379013
Paperback
1988 · Cambridge University Press
507 pp · EN
9780521305532
Paperback
2000 · The MIT Press
524 pp · EN
9780262541152
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